Digital Transformation Consultants

Outlook Integration plugin

Categories:

Communication

Description
Send, receive, view, import, and set calendar dates directly from Kintone. No more having to bounce back and forth to send communications outside Kintone. Create Calendar Dates without leaving Kintone.

Features
  • See emails specific to the records
  • Send and receive with signatures based on users
  • Import emails for storing communications for audits and legal purposes
  • Filter emails based on criteria in the record
  • Create calendar events for training and meetings stored in Kintone
  • Create and send emails with pre filled information from the record
  • Send as any user in an organization
  • Mark emails read in outlook inbox
  • Choose which folder the email is moved to after importing
  • Choose which folder to import emails from
  • Conversation Tracking
  • Pull information from linked apps when importing
  • Have field values conditionally set based off of email data
  • When viewing emails, you can select the folder to view

Use Case
This plugin was created because a client that helps people with evictions was taking a lot of timeout of their day to copy the emails that came in and attach it to each record. They wanted a way to view emails specific to the case they were working on. As time went on they added more features, like being able to respond directly from Kintone. They needed the emails to contain the name and signature of the person sending it for legal purpose, and that feature was added. 
Another Client needed to store all emails for tracking of legal communications.

Enter Email

Your email is used to manage your subscriptions and view receipts.
You CANNOT change your email later.